{"id":8282,"date":"2026-09-02T23:40:41","date_gmt":"2026-09-02T23:40:41","guid":{"rendered":"https:\/\/nextcitydigest.com\/?p=8282"},"modified":"2026-09-02T23:40:41","modified_gmt":"2026-09-02T23:40:41","slug":"opinion-responsible-ai-requires-labor-protections-for-taskers","status":"publish","type":"post","link":"https:\/\/nextcitydigest.com\/?p=8282","title":{"rendered":"Opinion: Responsible AI requires labor protections for &#8216;taskers&#8217;"},"content":{"rendered":"<div>\n<div>\n<p>Are you familiar with the term \u201ctasker\u201d?<\/p>\n<p>They are the hundreds of thousands of people around the world performing a kind of piece-work in training and fine-tuning AI models. They label images, rank chatbot responses, write code, try to find gaps and flag inaccuracies.<\/p>\n<p>Read more <a href=\"https:\/\/nextcitydigest.com\/?p=8280\">Letters:<\/a><\/p>\n<p>Some of the work requires domain expertise; much of it doesn\u2019t. Without their labor, none of the AI products or services that we are all using (whether intentionally or not) would exist.<\/p>\n<p>Yet, while so many of us would recognize the names of major AI companies or their founders or CEOs, we do not often hear about taskers, and most people are much less familiar with the names of the companies that employ them, in a particular kind of contract employment.<\/p>\n<p>Maybe that\u2019s starting to change, a bit:\u00a0Wired\u00a0magazine, for example, recently published an\u00a0insider account written by a tasker, detailing the stop-start-disappear nature of the projects, the unpaid hours of onboarding, the vague rubrics on the basis of which efforts are judged, the various kinds of unmet promises, and the \u201cfever dream of aimless, directionless urgency\u201d within which so many people of various ages and backgrounds are now spending their working hours (often as all-nighters).<\/p>\n<p>But the article\u2019s headline didn\u2019t do it justice.<\/p>\n<p>I wish it had been something more like \u201cHow Your Kids, Students, and Neighbors are Being Worn Down for Little Pay and No Security While AI Firms Benefit From Their Work.\u201d Not catchy, I realize.<\/p>\n<p>In a recent papal encyclical, Pope Leo XIV writes extensively about the need to preserve human dignity in the time of AI, and he specifically refers to taskers \u2014 though not by that name. \u201cA significant part of the digital economy\u2019s functioning relies on the silent work of millions of people engaged in essential yet largely unseen activities,\u201d he notes, \u201csuch as data labeling, model training and content moderation, often involving disturbing material.\u201d In a different section of Magnifica Humanitas, he adds, \u201cIt is not enough to invoke efficiency, nor to celebrate the benefits of innovation, if they are built on a chain of exploitation that remains deliberately hidden.\u201d<\/p>\n<div>\n<\/div>\n<p>Will the Pope\u2019s highlighting of such labor make a difference? In 2024, Noema magazine published an article about the invisible work force. Before that, in 2023, an article called \u201cAI Is a Lot of Work,\u201d dove deeply into the same issues, detailing people whose work was \u201cstripped of all its normal trappings: a schedule, colleagues, knowledge of what they were working on or whom they were working for. In fact, they rarely called it work at all \u2014 just \u2018tasking.\u2019\u201d In 2019, researchers Mary Gray and Siddharth Suri co-authored a book titled Ghost Work, also focused on the \u201cinvisible human workforce.\u201d Is now the time for this growing workforce to become visible?<\/p>\n<p>Read more <a href=\"https:\/\/nextcitydigest.com\/?p=8279\">\u2018Bachelor\u2019 star calls Ronn Owens\u2019 daughter \u2018a threat to others,\u2019 urges prison after guilty plea<\/a><\/p>\n<p>A papal encyclical commands a very different type and scale of audience than any media coverage. And its calls to action will continue to resonate far longer.<\/p>\n<p>But, also, times have changed, even from what they were just a couple of years ago. There are many more calls for regulation of various aspects of AI. There are lots of conversations about \u201cAI governance.\u201d<\/p>\n<p>And there are now many, many programs, in universities and other organizations, focusing on \u201cresponsible AI.\u201d Any such programs should address the role of taskers, and the need for protection of human dignity and the dignity of labor.<\/p>\n<div>\n<\/div>\n<p>Does that sound too aspirational?<\/p>\n<p>Surely not more aspirational than the search for AGI. As companies announce that they will pour hundreds of billions of dollars into building infrastructure, and communities are mobilizing to demand more in response, maybe the time has also come to make visible \u2014 and more properly protect and reward \u2014 the human infrastructure of AI.<\/p>\n<p><em>Irina Raicu directs the Internet Ethics program at the Markkula Center for Applied Ethics at Santa Clara University. Her work addresses a wide variety of topics \u2014 from online privacy to social media\u2019s impact on society, and the many ethical issues associated with artificial intelligence.<\/em><\/p>\n<p>Read more <a href=\"https:\/\/nextcitydigest.com\/?p=8277\">$88 slow-braised beef short ribs prove popular at new Bay Area Korean spot<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&#8216;Your kids, students and neighbors are being worn down for little pay and no security while AI firms benefit from their work.&#8217;<\/p>\n","protected":false},"author":1,"featured_media":8281,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-8282","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-opinion"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Opinion: Responsible AI requires labor protections for &#8216;taskers&#8217; 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